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Refund Policy

Last updated: July 8, 2026

30-day money-back guarantee

Soul Insight (operated by KC Baga (Kenneth Charles Baga)) offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and use the receipt sent to your email to locate your order, or contact our support team and we will assist you.

Subscriptions

You can cancel a subscription at any time. Cancellation stops future renewals; access continues through the end of the current billing period. Refunds for subscription renewals outside the 30-day window are handled on a case-by-case basis by Paddle in line with Paddle's Refund Policy.

Contact

For any refund question, contact KC Baga (Kenneth Charles Baga) via the support channel provided in your account or purchase receipt, or reach out to Paddle directly at paddle.net.